Africa
Apr 21, 2025

From Markets to Mobiles: Evolving Commerce in African Cities

African cities are moving from informal markets to live mobile commerce. Learn how sellers in Lagos, Nairobi, and beyond are shaping the future of shopping in real time.

From Markets to Mobiles: Evolving Commerce in African Cities

How to enable end-to-end encryption for messages in Cloudly

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How to create a secret chat in Cloudly

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Blog Post Content Cloudly X Webflow Template
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How to know if a chat is end-to-end encrypted

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How to configure Cloudly  security and privacy

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Conclusion

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Walk through any major African city and you’ll see it: sellers on sidewalks with phone stands, products spread out next to ring lights, and passersby tuning into livestreams in real time. The future of commerce isn’t in malls or even on websites. It’s in pockets. It’s on screens. It’s live.

Africa's cities are undergoing one of the most important economic shifts of the 21st century — a rapid transformation from informal, in-person trading to mobile-first, creator-led, digitally interactive commerce.

And at the center of this evolution is live shopping, where mobile, media, and marketplace meet.

Why African Cities Are Ripe for Commerce Disruption

Cities like Lagos, Nairobi, Accra, Johannesburg, and Abidjan are teeming with young, mobile-savvy consumers. Over 70% of urban Africans are under the age of 35, and they demand speed, interactivity, and community with every purchase decision.

Old models of retail don’t work for this generation. Instead of:

  • Waiting in traffic to visit market stalls
  • Scrolling through endless static product listings
  • Calling a seller just to ask if something is available…

They prefer:

  • Joining livestreams to shop while being entertained
  • Messaging via WhatsApp to order directly
  • Paying via mobile money or fintech apps in real time

This is not a niche trend. It’s the new norm.

A GeoPoll study found that over 62% of product discovery in African urban centers now happens via social media, not search engines or websites. And a GSMA report projects that mobile internet penetration in Sub-Saharan Africa will reach 61% by 2025, up from just 26% in 2014. With connectivity improving fast, the stage is set for a new era of commerce.

The Urban Buyer Is Fast, Mobile, and Social

Today’s African city buyer is:

  • Always online – switching between TikTok, Instagram, and WhatsApp constantly
  • Comfortable with informal commerce – they don’t need a website to trust a seller, they just need a good vibe and social proof
  • Motivated by experience – they don’t just want to buy, they want to watch, comment, learn, and belong

They’re not just consumers. They’re co-creators of commerce.

Which is why live shopping—where a seller engages with buyers in real time, shows products, answers questions, and receives orders—is exploding.

Infrastructure Is Finally Catching Up

Just a few years ago, live shopping at scale in Africa would’ve been a fantasy. Today, it's becoming a daily ritual thanks to:

  • Faster mobile internet: With 4G networks expanding across major cities and 5G rolling out in Nigeria, South Africa, and Kenya, buffering is no longer a barrier.
  • Affordable smartphones: According to Statista, over 50% of internet users in Sub-Saharan Africa now access the web exclusively through smartphones.
  • Fintech adoption: Services like M-Pesa, OPay, PalmPay, and Flutterwave have made digital payments easy for even the unbanked population.

And that’s why live shopping is finally scaling. Because now, the infrastructure matches the behavior.

Real Urban Use Cases (Now, Not Future)

  • In Lagos, hair extension sellers are livestreaming daily wig installs and haircare tips, turning views into purchases in minutes.
  • In Nairobi, streetwear brands go live to preview new drops, collect pre-orders, and offer giveaways to the fastest commenters.
  • In Accra, food vendors stream the making of meals, while customers place live orders for same-day delivery through WhatsApp.
  • In Johannesburg, lifestyle creators sell makeup and accessories on Instagram Live, building loyal followings who tune in every week.

These aren’t outliers. These are indicators of where the continent is going—and fast.

Why Traditional E-Commerce Fails in African Cities

Western-style e-commerce models rely heavily on infrastructure that doesn’t match local realities:

  • High credit card penetration – but most urban Africans prefer cash, mobile wallets, or bank transfers
  • Centralized logistics – but deliveries in African cities often require localized, flexible fulfillment
  • Desktop-based shopping – but over 80% of African internet traffic is mobile-first (Statista)
  • Trust in platforms – while African buyers place more trust in people than in brands

That’s why live commerce is winning. It bypasses slow, rigid systems and creates human-powered commerce—real, trusted, immediate.

Where Auqli Fits In

Auqli is purpose-built for this new reality. It’s not a Western clone. It’s a homegrown platform built for Africa’s street-savvy, mobile-first sellers who thrive on connection.

With Auqli, sellers can:

  • Go live from their phones, showcase products, and engage with audiences in real time
  • Enable comment-to-buy, so a viewer never needs to leave the stream to place an order
  • Build an audience, not just a customer base—thanks to social tools that foster followership
  • Leverage WhatsApp integration, so sellers can continue chats, confirm orders, and nurture relationships beyond the live event

It’s not e-commerce as usual. It’s commerce as conversation, and it’s working.

Sellers Are Becoming Micro-Brands in Motion

This isn’t just a commerce revolution. It’s a brand revolution.

Every stream is a story. Every interaction is branding. Every sale is trust earned in real time.

In this era:

  • A food vendor isn’t just a cook—they’re a food content creator with daily streams
  • A fashion reseller isn’t just selling outfits—they’re styling looks, engaging in trends, and naming collections
  • A thrift store isn’t just a seller—they’re hosting themed drop nights and giveaways to build hype

These sellers are becoming micro-brands—with identities, communities, and fans. They don’t need millions of followers. They just need consistency, connection, and conversation.

What This Means for the Future

Africa’s live commerce movement will not erase traditional markets—but it will transform them.

Expect to see:

  • Hybrid physical-digital vendors, who livestream from their stalls to reach more buyers
  • Bike dispatch integrated with live selling, allowing instant delivery within cities
  • Creators collaborating with sellers, fusing influencer reach with product marketing
  • AI tools recommending what to sell based on past streams and buyer questions

And the biggest shift of all? Buyers becoming communities. Not just a name on a receipt, but participants in the brand story.

Final Thoughts

African cities aren’t copying global commerce models. They’re rewriting them. From street corners to smartphones, the evolution is rapid, decentralized, and driven by creators, not corporations. With tools like Auqli, this isn’t just a possibility—it’s already happening.

So if you’re a seller in Lagos, Nairobi, Accra, or Joburg—don’t wait for change. Be the change.

Join Auqli, sign up for the waitlist, and join our seller tribe on WhatsApp.

Commerce is now live. And African cities are leading the charge.

From Markets to Mobiles: Evolving Commerce in African Cities

Odera Joseph

Co-Founder & CEO

The visionary behind Auqli, Odera leads with innovation and drives the technology that makes live selling seamless for everyone.