MJ Martin brings over 15 years of experience in customer service, where they’ve built a career centered on people, purpose, and progress. Throughout the years, MJ has taken on a variety of roles—leader, trainer, HR partner, analyst, and coach—always with the goal of helping teams thrive and customers feel genuinely cared for. Known for blending data-driven insights with a people-first mindset, MJ is passionate about creating supportive, high-performing environments where both employees and customers are set up for success.